Terms and Conditions
This page states the terms and conditions under which you use the dilateclothing.com website. Any use of this website means you agree with them. If you do not agree with these terms and conditions then you are not authorised to use this website. Please note that Dilate Clothing when mentioned below is a trading name of Tait Pollack (the proprietor of this website).


Age of Consent
In placing an order with dilateclothing.com you are declaring that you are of the proper legal age to purchase the selected item or items. Should we discover that you are not legally entitled to be purchasing these goods, we will not be obliged to complete the transaction.


Contract Formation
Any order you make through the dilateclothing.com website is subject to acceptance and availability, we reserve the right to refuse your order at our discretion and for any reason without explanation. Please note that the contract of purchase will exist between you and Dilate Clothing. For the avoidance of doubt, no contract for any product purchased will exist between you and Dilate Clothing until you receive an email sent by dilateclothing.com confirming that the product in question has been dispatched.


Product Warranties
dilateclothing.com does not provide any warranties in relation to the goods sold on this website over and above its statutory requirement to provide goods that are fit for purpose and of a satisfactory quality under the current Sale of Goods legislation.


Disclaimer & Content Warning
dilateclothing.com may feature from time to time information and content that may be offensive. Whilst all measures are taken to ensure that the material remains within the realms of good taste, we do not accept any liability for any offence caused by any text or images within these pages. Dilate Clothing, presents the dilateclothing.com as seen, and does not guarantee that any integrated functions and materials will be without error or interruption, or that related defects will be rectified or that either the site or the server are free of viruses or bugs, neither does it represent or take responsibility for the functionality, accuracy or reliability of the materials herein.
Furthermore, Dilate Clothing makes no and disclaims all warranties and representations of any kind, whether express or implied, with respect to the dilateclothing.com and any information or content contained within this site.


Use of dilateclothing.com
In connection with the use the dilateclothing.com in no event and under no circumstances will Dilate Clothing be liable:
For business losses and/ or losses to non-consumers.
For losses that were not foreseeable to both parties when the contract was made.
For losses that were not cause by any breach on the part of the supplier.

You consent to use this website for lawful purposes only, and in manner conducted so as not to infringe the rights of, or restrict and inhibit the use and enjoyment of this website by any third party. Such restriction or inhibition includes, without limitation, any conduct which is unlawful, or which may harass, or cause distress or inconvenience to any person and the transmission of offensive or obscene content or interference with the usual flow of dialogue within this website.


External Websites
Dilate Clothing is not responsible for the content of any external websites that are linked to or from dilateclothing.com. Links to external websites from dilateclothing.com not imply any endorsement of the material on these sites by dilateclothing.com or any association with their owners or operators.

Unlawful Provision
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity of the remaining terms and conditions.


Events Beyond Our Control
dilateclothing.com has no liability to you for the failure to deliver goods or any delay or damage or defect to the goods delivered that is caused by an event or circumstances beyond our control including without limitation, acts of God, strikes, lockouts, industrial disputes, breakdown of systems or network access, war, riots, civil commotion, flood, fire explosion, civil commotion or governmental actions and any other similar events.


Customer Services
To track, get an update on the status or edit an order please email orders@dilateclothing.com.
You can also call us on +44 (0) 203 287 6022 | 10am - 5pm | Monday - Friday.


Dilate Clothing Returns
59 Eade Road,
Norwich,
Norfolk,
NR3 3EH, UK

For wholesale enquiries please email wholesale@dilateclothing.com


Payment
Dilate Clothing can only supply goods that are ordered through the dilateclothing.com website or by telephone. All payments including all shipping, handling and packing fees must be made by either credit or debit card. dilateclothing.com cannot accept any other form of payment such as cheques, postal orders or cash.


Prices
Prices are as stated on the website (in GBP Sterling) and are subject to change without any prior notice. All prices are inclusive of VAT.
Occasionally errors may arise where prices are incorrectly displayed or change as a result of circumstances beyond dilateclothing.com's control. If this circumstance should arise, you will be informed of the correct price of the item when we receive your order and you will be given the opportunity to cancel the order should you not wish to purchase the product concerned at that price.
For overseas customers in Europe and the rest of the world the VAT will be deducted accordingly at the checkout. Any import duty, customs and local taxes incurred will be paid for by the customer in full. Dilate Clothing will always mark orders for overseas true to the content and price of what is in the package, Dilate Clothing will not falsify or provide misleading information in order for the customer to avoid paying any import duty, customs and local taxes.


Security
To help ensure that your shopping experience is safe, simple and secure, Dilate Clothing uses the industry standard Secure Socket Layer (SSL) technology. This encrypts and protects the critically sensitive details you send us over the internet including your name, address and credit card details. This encryption ensures that nobody can read the information being sent between your pc and our website.
SSL technology not only encrypts information, it also assures your browser that your data is being sent to the correct and secure computer server and it also checks the data being transferred to ensure that it has not been altered in any way. When you enter an SSL enabled area of the site you will see a padlock at the bottom of your browser. This means that the information you enter here is protected.


Availability
Although Dilate Clothing strives to make sure everything displayed on the website is in stock and available to purchase, occasionally items may have sold out. If any part of an order is unavailable the customer will be notified by telephone, text or email of any alternatives and or missing items. Cards will only ever be debited for the goods that we send out.
Dilate Clothing reserves the right to conduct stock checks whenever it desires without any prior warning. When this happens the site will still be able to receive orders, but until our stock check is complete no goods will be sent out. Upon completion all orders will be processed and dispatched.


Colours
Dilate Clothing does its best to accurately represent the colours in the photography. However, Dilate Clothing has no control over its customers' monitor settings (colours, resolution, etc.) so we cannot guarantee the colours will be exactly as they appear on the website. Also, some of the products have a 'vintage' or 'distressed' finish which commonly have some variety in production. We will happily refund or exchange an item within the specified period as set out in returns and exchanges section, but will not constitute the above as falling into the faulty or wrong items section.


Right To Alter Terms and Conditions
dilateclothing.com is constantly changing and these terms and conditions may change from time to time. dilateclothing.com reserves the right to change the terms and conditions without notice.


Privacy
All the information you provide to dilateclothing.com including your email address, delivery address and credit card details are strictly private and confidential. Dilate Clothing acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and we do not sell it to others.


Intellectual Property Rights
The rights in the designs and content of this website are owned by Dilate Clothing. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission. All trademarks, product names, company names and logos featured on this website are the property of their owners. All photography remains the property of Dilate Clothing unless otherwise stated.